At Antengo, Inc. (DBA “Sellwild”), we value your privacy and believe in transparency regarding what happens to your personal information on our website.
This policy does not apply to the practices of third parties who may also collect or receive data in connection with your use of the Services.
This policy was published on February 28, 2022 and takes effect immediately.
1. Our Privacy Policy
We process your personal information to run our business and provide our users with the Services. By accepting our Terms of Use (and in some jurisdictions, by acknowledging this policy), you confirm that you have read and understand this policy, including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use the Services. We are not responsible for the content or the privacy policies or practices of any of our members or third-party websites and apps.
You acknowledge that Antengo will use your information in the United States, Canada, and any other country where Antengo operates. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside.
2. Information Collected or Received
In the course of providing our Services, we collect or receive your personal information in a few different ways. We obtain the categories of personal information listed below from the following sources: directly from you, for example, from forms you complete or during registration; indirectly from you based on your activity and interaction with our Services, or from the device or browser you use to access the Services; from our vendors and suppliers that help provide Antengo services you may interact with (such as, for example, for payments), and from our third party advertising and marketing partners.
Often, you choose what information to provide, but sometimes we require certain information to provide you the Services. Antengo uses the personal information it receives and collects in accordance with the purposes described in this policy. You should understand the privacy and security practices of any third party before you share information with them.
Registration, Account Setup, Service Usage: In order to use the Services, you will need to submit a valid email address. If you register, you will need to submit a name associated with your account. You may modify that name through your account settings. You need to provide this information to enable us to provide you with the Services. Additional information, such as billing and payment information, a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service. For example, we need a physical postal address if you are shipping an item you sold as a Seller (so that we can help you calculate shipping rates), or if you are buying something on the Site for delivery. We may store credit card information and other information provided to us during checkout, for billing and payment purposes, and to process your transaction
Other members may see the date you joined, ratings/reviews, etc. For Sellers, we may collect and use information about you in order to feature you in marketing and advocacy materials.
Automated Information: Antengo automatically receives and records information from your browser or your mobile device when you visit the Site, use the Apps, or use certain features of the Services, such as your IP address or unique device identifier, cookies, and data about which pages you visit and how you interact with those pages in order to allow us to operate and provide the Services. This information is securely stored in log files and is collected automatically. We may combine this information from your browser or your mobile device with other information that we or our advertising or marketing partners collect about you, including across devices. This information is used to prevent fraud and to keep the Services secure, to analyze and understand how the Services work for members and visitors, and to provide personalized and useful advertising and overall user experience. We also automatically collect device-specific information when you install, access, or use our Services. This information can include information such as the hardware model, operating system information, app version, app usage and debugging information, browser information, IP address, and device identifiers.
Location Information: We collect information about your use of the Services for advertising, for analytics, to serve content, and to protect the Services. This can include your IP address, browser information (including referrers), device information (such as iOS IDFA, IDFV for limited non-advertising purposes, Android AAID, and, when enabled by you, location information provided by your device). There is an option to share your geolocation details with Antengo in order to use functions like our local marketplace, maps, and for in-person sales (although you don't need to share these details). You can choose to publish your location when you sell on Antengo. We obtain location information you provide in your profile or your IP address. We use and store information about your location to provide features and to improve and customize the Services, for example, for Antengo’s internal analytics and performance monitoring; localization, regional requirements, and policies for the Services; for local content, search results, and recommendations; for shipping and mapping services; and using approximate location information, such as a city or country, for marketing and personalizing and tailoring our Services to you.
Analytics Information: We use data analytics software to ensure Site and App functionality and to improve the Services. This software records information such as how often you use the Apps, what happens within the Apps, aggregated usage, performance data, app errors and debugging information, and where the Apps were downloaded from. We do not link the information we store within the analytics software to any personally identifiable information that you submit within the mobile application. For more information, see Antengo's Cookies and Similar Technologies Policy and Disclosures. Information from Third Parties: Some members or visitors may choose to connect to Antengo or register an Antengo account using an external third-party application, such as Facebook. Connecting your Antengo account to third-party applications or services is optional. If you choose to connect your account to a third-party application, it is subject to your agreements with that third party (like their Terms of Use and privacy notices), and Antengo can receive information from that application. If we are unable to send you critical messages about your account, we may suspend or terminate your account.
3. Messages from Antengo
On occasion, Antengo will need to contact you. Primarily, these messages are delivered by email. If you no longer wish to receive email communications, you can use the unsubscribe link in any marketing email you receive. Every account is required to keep a valid email address on file to receive messages. Antengo may also contact you by telephone to provide member support or for transaction-related purposes if you request that we call you. Additionally, and with your consent where required by applicable law, Antengo may send you an SMS (or similar) message, or reach out to you by telephone, in order to provide you with customer support, for research or feedback, or for security purposes when you enable two factor authentication in your account. You understand and agree that Antengo can send you non-marketing emails and buyer/seller messages, such as those related to transactions, your account, security, or product changes. Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an order, modification of key features or functions, relaying Messages with buyers, and correspondence with Antengo’s Support team.
4. Information Uses, Sharing, & Disclosure
We respect your privacy. Antengo will not disclose your name, email address, or other personal information to third parties without your consent, except as specified in this policy.
5. Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it is received, for example encryption is used for certain information (such as credit card numbers). Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. Your account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services.
6. Retention
Antengo will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active (i.e., for the lifetime of your Antengo member account), or as needed to provide the Services to you. If you no longer want Antengo to use your information to provide the Services to you, you may close your account. Antengo will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy. In addition, Antengo sellers may also be required to retain and use your information in order to comply with their own legal obligations.
7. Your Rights & Choices
Certain privacy laws around the world, including the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), provide users with rights related to their personal information. Consistent with those laws, Antengo gives you the choice of accessing, editing, or removing certain information, as well as choices about how we contact you. You may change or correct your Antengo account information through your account settings. You may also remove certain optional information that you no longer wish to be publicly visible through the Services, such as your name. You can also request to permanently close your account and delete your personal information. Depending on your location, you may also benefit from a number of rights with respect to your information. While some of these rights apply generally, certain rights apply in limited cases.
The CCPA provides California residents with the following rights:
Right to Know: California residents may request disclosure of the specific pieces and/or categories of personal information that the business has collected about them, the categories of sources for that personal information, the business or commercial purposes for collecting the information, the categories of personal information that we have disclosed, and the categories of third parties with which the information was shared.
Right to Opt-Out: To the extent that Antengo “sells” personal information (as that term is defined under the CCPA), California residents are entitled to opt-out of the “sale” of data at any time (see below for more information). If you would like to manage, change, limit, or delete your personal information, you can do so by emailing us at support@antengo.com. We will respond to your request within a reasonable timeframe. Please note that we may verify your identity before we are able to process any of the requests described in this Section, and in our discretion, deny your request if we are unable to verify your identity. As a part of this process, government or other identification may be required. You may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government issued identification, and the authorized agent’s valid government issued identification, and we may verify the authenticity of the request directly with you. You can find more information online about consumer rights under the CCPA, GDPR, and similar laws.
8. Contact
If you have any questions: Contact Antengo’s Support team sending us an email: support@antengo.com
Mailing Address:
251 Little Falls Drive
Wilmington, DE 19808
