Order Statuses
Your order progresses through these stages:
Payment Authorized
Your payment has been authorized. The seller has been notified and needs to accept the order.
Seller Accepted Your Order
The seller accepted your order and your payment has been captured. The seller is preparing to ship.
Out for Delivery
The item has been shipped. A tracking number is available -- click the tracking link to follow your package on the carrier's website.
Item Delivered
The carrier has confirmed delivery. Check your package and make sure everything looks good, then confirm receipt with "Mark Item Delivered".
Purchase Complete
Once you've confirmed receipt, the transaction is finalized and the seller receives their payout.
If Something Goes Wrong
- Contact the seller via chat to resolve issues directly
- File a dispute from your order page if you can't reach a resolution
- Cancelled orders are automatically refunded to your original payment method
Viewing Order History
My Purchases shows all your current and previous orders. You can:
- Filter by status
- Search by item name
- View full details for any order
More Buyer Guides
Chatting with Sellers
How to message sellers, manage conversations, and stay within guidelines.
Creating an Account
Sign in or create your SellWild account in seconds with a one-time code — no password required.
Guest Checkout
How to buy items on SellWild without creating an account first.
How to Buy
Browse listings, check out, and complete your purchase on SellWild.
Manage Chats
Message sellers and buyers, manage conversations, and handle unwanted contacts.
Manage Purchases
Track your orders, view pricing details, and manage disputes or cancellations.
Manage Wishlist
Save items you love, buy them later, or follow external deals.
Order Disputes
Open a dispute when an order goes wrong, and see what happens to your money while it is being sorted out.
