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Seller Guide

Getting Paid

Sellwild pays you through Stripe. Set it up once from Wallet, fix anything the card flags, and your listings get Buy Now. Your share reaches Stripe when you approve an order, and Stripe pays your bank daily.

Set up payouts

  1. Open your wallet

    Open your account and pick Wallet in the side menu. Until you are set up, Wallet shows a 1.

  2. Pick your country

    The card reads Not set up. Under Country, pick where your bank is.

  3. Start setup

    Click Set up payouts. Stripe opens its own form.

  4. Fill in Stripe's form

    Stripe asks for your name, date of birth, home address, Social Security number and bank account. Sellwild never sees your SSN or ID. If your Sellwild account is a business account, Stripe also asks for your business tax ID and owners.

  5. Come back

    When you finish, Stripe sends you back to your wallet.

The payout card before setupThe payout card before setup

Once you have a listing, a Complete your verification box also pops up around the site. Its Get Verified button skips the wallet and opens Stripe with the country of your default address. After you post a listing, the success box has a Get Your Earnings button that opens the wallet.

Finish what Stripe asks for

Stripe often needs a second pass. The card then reads Setup unfinished and counts what is left, such as "2 things left". Each item is in plain words, like A bank account to receive payouts or A photo of your government ID.

Click Finish setup to go back to Stripe's form where you left it. After you send something, click Check again to read your status from Stripe without reloading the page. Updated under the button says when it last checked.

An unfinished setup with two items leftAn unfinished setup with two items left

Fix something Stripe rejected

When Stripe cannot verify what you sent, the card reads Action needed. Each problem shows what went wrong, Stripe's own reason, and what to do. For example, "That ID has expired" comes with "Upload a current, unexpired ID."

An item Stripe needed by now is marked Overdue. The card then gives the date: "Stripe pauses this account on Oct 8 if it isn't sorted."

Click Fix this now. It opens Stripe's form at the part that needs correcting, so you do not start over.

An expired ID flagged, with the pause dateAn expired ID flagged, with the pause date

What each status means

StatusWhat it meansWhat you do
Not set upYou have not started.See the steps above.
Setup unfinishedStripe still needs details.Click Finish setup.
Action neededSomething failed a check, or is overdue.Click Fix this now.
VerifyingStripe is checking what you sent. It usually takes a day or two.Nothing. Click Check again later.
On holdStripe declined or paused the account.Click Contact support.
Payouts activeYou can take payments and get paid.Nothing.
The card while Stripe checksThe card while Stripe checks
A declined accountA declined account

If the card says This payout account is disconnected, the Stripe account was cut off on Stripe's side. Click Set up payouts again to connect a new one.

When buyers see Buy Now

Buy Now appears as soon as Stripe lets your account take card payments, even before your bank payouts are on. Until then, buyers see Contact Seller. A listing that is not set to ship always shows Contact Seller.

A listing showing Contact Seller instead of Buy NowA listing showing Contact Seller instead of Buy Now

The same check turns on the rest of your seller page:

  1. Your listing cards show a Verified check mark.
  2. Your storefront at sellwild.com/s/your-username opens. Before that, it sends visitors to the home page with "This seller was not found".
  3. Your name on a listing links to that storefront.
  4. Your listings rank higher in search.

If Stripe later turns off payments on your account, all of this goes away until the card is fixed.

When the money arrives

  1. A buyer pays. Their card is held, not charged.
  2. You click Approve on the order within 7 days. The card is charged and your share goes to your Stripe balance. See Approve the order.
  3. The money shows as still settling until Stripe clears it.
  4. Stripe pays cleared money to your bank every day, on its own.
Payouts active: $128.40 ready, $46.00 settling, and the bankPayouts active: $128.40 ready, $46.00 settling, and the bank

If Approve says "Your payout account is not properly configured. Please reconnect your Stripe account.", open your wallet and follow what the card says, then approve again.

To change your bank or see every payout, click Manage payouts on Stripe. For what you get from each sale, see Fees and What You Earn.

Next Steps

More Seller Guides

Selling Your First Item

Post a listing from start to finish, one form, top to bottom.

Taking Great Photos

Shoot, upload, order and fix up to 20 photos per listing.

Pricing Your Item

Set a price, let AI suggest one, and see what you keep after the fee.

Packaging and Weight

Pick the box a listing ships in, give its weight, and set where it ships from.

Buy a Shipping Label

Get a USPS label for an order that was paid without one.

Manage Listings

Find any listing you have posted, read its status, and relist or archive it.

Edit, Mark Sold or Delete

Change a live listing, close it out when it sells elsewhere, or take it down.

Manage Discounts

The Discounts page holds your coupons, BOGO promotions and timed discounts. Pick the right one and keep track of it.

Choose Listings for a Discount

Add a coupon, BOGO promotion or timed discount to one listing, a search, or your whole shop.

Coupons & Promo Codes

Make a coupon that takes money off by itself or with a code, set its limits and dates, and see what buyers see.

Timed Discounts

Lower a listing's price by a set amount on a schedule, down to a floor you choose.

BOGO Coupons

Run a Buy One, Get One promotion that sends each buyer a personal reward code for their next purchase from you.

Shipping Settings

Choose your label size, your default packaging and the address you ship from.

Manage Addresses

Add your addresses, choose the default, and remove the ones you no longer use.

Manage Profile

Change your photo, name and email, sign out, or deactivate or delete your account.

Storefront Username

Pick the name in your store's web address. You can change it once.

Notification Preferences

Choose which emails Sellwild sends you, set when digests arrive, and unsubscribe from one email.

Back to all guides

Address Book

Add New Address

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Complete your verification

Please complete the one-time Stripe Seller verification so you can get paid immediately when you sell!

Get Verified