Manage Profile

Open your profile

1. Open My Account

   Click your photo at the top right. Inside your account pages the photo is not there: click Account at the start of the page title instead.

2. Click Profile Settings

   It sits under your photo on the My Account card. The same card has the dark mode switch.

   

Change your photo or name

1. Pick a photo

   Click the round photo and choose an image. It shows right away, but is not saved yet.

2. Edit your name

   First Name needs at least one letter. Last Name is optional. Buyers see your first name on your listings and store.

3. Click Save Profile

   You go back to My Account and see "Successfully Saved Your Profile".

Your photo shows at the top of every page, beside your listings, and on your store page.

Change or add your email

Receipts, sale alerts and shipping updates go to this address. An account made with a phone number has none, so the profile shows Add an email address above the field.

1. Type the new address

   A box opens under it: "To change your email, we need to verify the new address."

   

2. Click Send Verification Code

   A 6-digit code goes to the new address.

3. Type the code and click Verify Email

   "Email verified successfully!" means the change is saved. Resend Code sends another one.

While a changed email is unverified, Save Profile says "Please verify your new email address first." Click the x on the box to put the old address back.

Change your storefront username

Your store lives at sellwild.com/s/ and your username. The Storefront Username card under Save Profile changes it, once. See Storefront Username.

Sign out

Click Logout at the bottom of the account menu on the left. On a phone, the menu is folded away. Tap the three-line button next to the Sellwild logo to open it.

Close your account

Closing is how you leave Sellwild. We send you a code first, so nobody else can close your account from your phone or computer.

1. Finish your open orders

   An order that is paid but not yet complete or cancelled blocks closing, whether you are the buyer or the seller. The site says "Finish or cancel it before you close your account." Finish it, or cancel it if it has not been approved yet.

2. Find My User Data

   It is the last box on the profile page, with Read Privacy Policy and Address Book.

3. Click Close My Account

   The We're Sorry to See You Go box opens under it and says what closing does.

   

4. Click Send Code

   We email a 6-digit code to your account's email. If your account has no email, we text it to your phone.

5. Enter the code and click Close My Account

   Your account is closed and you are signed out. Keep My Account backs out instead.

To get a closed account back, contact Customer Service. Only Sellwild staff can reopen one.

In the Sellwild app

The iPhone and Android apps add a Personalize Sellwild card under the username. It turns on listings and ads picked for you. Change it later in your phone's Settings.