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Shop or Sell

Seller Guide

Manage Profile

Your photo in the top right opens My Account, and Profile Settings opens the profile. Photo and name changes wait for Save Profile. A new email needs a code first.

Open your profile

  1. Open My Account

    Click your photo at the top right. Inside your account pages the photo is not there: click Account at the start of the page title instead.

  2. Click Profile Settings

    It sits under your photo on the My Account card. The same card has the dark mode switch.

    The My Account card: Hello, Sam!, the profile photo, Profile Settings and the dark mode switchThe My Account card: Hello, Sam!, the profile photo, Profile Settings and the dark mode switch
Sam Rivera's round photo above the First Name, Last Name and Email boxes and Save ProfileSam Rivera's round photo above the First Name, Last Name and Email boxes and Save Profile

Change your photo or name

  1. Pick a photo

    Click the round photo and choose an image. It shows right away, but is not saved yet.

  2. Edit your name

    First Name needs at least one letter. Last Name is optional. Buyers see your first name on your listings and store.

  3. Click Save Profile

    You go back to My Account and see "Successfully Saved Your Profile".

Your photo shows at the top of every page, beside your listings, and on your store page.

Change or add your email

Receipts, sale alerts and shipping updates go to this address. An account made with a phone number has none, so the profile shows Add an email address above the field.

  1. Type the new address

    A box opens under it: "To change your email, we need to verify the new address."

    The Email field with a new address and the Send Verification Code box under itThe Email field with a new address and the Send Verification Code box under it
  2. Click Send Verification Code

    A 6-digit code goes to the new address.

  3. Type the code and click Verify Email

    "Email verified successfully!" means the change is saved. Resend Code sends another one.

While a changed email is unverified, Save Profile says "Please verify your new email address first." Click the x on the box to put the old address back.

Change your storefront username

Your store lives at sellwild.com/s/ and your username. The Storefront Username card under Save Profile changes it, once. See Storefront Username.

Sign out

Click Logout at the bottom of the account menu on the left. On a phone, the menu is folded away. Tap the three-line button next to the Sellwild logo to open it.

The account menu from Post Listing down to Customer Service and LogoutThe account menu from Post Listing down to Customer Service and Logout
On a phone, the account menu open as a drawer over My AccountOn a phone, the account menu open as a drawer over My Account

Deactivate your account

Deactivating closes the account for now. Signing in again opens it.

  1. Find My User Data

    It is the last box on the profile page, with Read Privacy Policy and Address Book.

  2. Click Deactivate My Account

    The Deactivate Account box opens.

    The Deactivate Account box with Deactivate My Account and Keep My AccountThe Deactivate Account box with Deactivate My Account and Keep My Account
  3. Click Deactivate My Account in the box

    You are signed out.

What happensWhen you come back
Your profile is hidden.Signing in again reopens the account.
Your active listings are archived, out of search.They stay archived in My Listings.
Your username is freed for others.You get it back if nobody took it. If someone did, you get a new one.

Delete your account

Deleting is for good. It cannot be undone.

  1. Finish your open orders

    An order that is paid but not yet complete or cancelled blocks the delete, whether you are the buyer or the seller. The site says "Finish or cancel it before you delete your account." Finish it, or cancel it if it has not been approved yet.

  2. Click Delete My Account

    It is in My User Data, next to Deactivate My Account. The We're Sorry to See You Go box opens and says it cannot be undone.

  3. Click Delete My Account in the box

    Your account is deleted and you are signed out. Keep My Account closes the box instead.

What is deletedWhat stays
Your name, email, phone, photo, username and saved addresses.Your past orders, for the other person's records and for taxes. They show "Deleted User" instead of your name.
Your Google, Apple and Facebook sign-ins, and your Vendoo link.Messages you sent, in the other person's chats.
Your active listings are closed and leave search.Your Stripe account. Stripe keeps its own records.

Signing in again with the same email or phone starts a new, empty account.

In the Sellwild app

The iPhone and Android apps add a Personalize Sellwild card under the username. It turns on listings and ads picked for you. Change it later in your phone's Settings.

Next Steps

More Seller Guides

Selling Your First Item

Post a listing from start to finish, one form, top to bottom.

Taking Great Photos

Shoot, upload, order and fix up to 20 photos per listing.

Pricing Your Item

Set a price, let AI suggest one, and see what you keep after the fee.

Packaging and Weight

Pick the box a listing ships in, give its weight, and set where it ships from.

Ship an Order

Approve a sale, print the label or use your own carrier, and mark it shipped.

Buy a Shipping Label

Get a USPS label for an order that was paid without one.

Getting Paid

Set up payouts with Stripe, clear anything it flags, and know when the money moves.

Fees and What You Earn

What the buyer pays, what Sellwild keeps, and what reaches your Stripe balance.

Manage Sales

Find an order, read its status and what you earn, and handle cancellations and disputes.

Manage Wallet

Check your Stripe balance, read your earnings, and manage the cards you pay with.

Manage Listings

Find any listing you have posted, read its status, and relist or archive it.

Edit, Mark Sold or Delete

Change a live listing, close it out when it sells elsewhere, or take it down.

Manage Discounts

The Discounts page holds your coupons, BOGO promotions and timed discounts. Pick the right one and keep track of it.

Choose Listings for a Discount

Add a coupon, BOGO promotion or timed discount to one listing, a search, or your whole shop.

Coupons & Promo Codes

Make a coupon that takes money off by itself or with a code, set its limits and dates, and see what buyers see.

Timed Discounts

Lower a listing's price by a set amount on a schedule, down to a floor you choose.

BOGO Coupons

Run a Buy One, Get One promotion that sends each buyer a personal reward code for their next purchase from you.

Back to all guides

Address Book

Add New Address

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Complete your verification

Please complete the one-time Stripe Seller verification so you can get paid immediately when you sell!

Get Verified